Description

Assisting the tour guide during museum visits: helping to guide groups of visitors through the galleries, assisting with visitor flow management (timings, order of visit), and reception duties at the entrance (welcoming visitors, providing basic information, managing tickets and the visitor register).

Earn Microcredentials

Earn microcredentials focus on skill validation. To achieve this credential, you must demonstrate your expertise, regardless of how or where the skills were acquired. Whether through work experience, self-study, or informal learning, this type verifies what you know and can do without requiring prior coursework. It's perfect for demonstrating existing competencies and gaining recognition for the skills you already possess.

Non-Formal Learning

This microcredential supports non-formal learning experiences. It recognizes skills gained through workshops, online courses, or workplace training, offering a flexible way to validate targeted learning outcomes. It's perfect for those seeking recognition for practical, hands-on learning outside traditional institutions.

Details

Microcredential

Non-Formal

Earn

English

2 years

Intermediate

EQF - Europe: Level 6

Skills you will earn

Communication and visitor reception

the ability to interact with visitors in a professional and friendly manner

Organisational support in museum settings

the ability to liaise with the guide and manage visitor flows within a structured space

Our approach

We are driving a step change in qualitative microcredentialing and the issuance of microcertifications.

Certifications are awarded based on demonstrated skills, ensuring that competencies are validated through evidence.

With activity-based assessments and certified assessors, microcredentials can be earned significantly faster than through traditional methods, while maintaining high standards of quality and reliability.

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Who is offering this Microcredential

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